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Cookie Policy

Effective Date: June 28, 2025  |  Last Updated: June 28, 2025

This Cookie Policy ("Policy") explains how Memora ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at memora.company and use our web application (collectively, the "Services"). This Policy should be read alongside our Privacy Policy, which explains how we collect and use personal information more broadly.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites function properly, improve user experience, and provide information to the website owners. Cookies may be set by the website you are visiting ("first-party cookies") or by third-party services that appear on the website ("third-party cookies").

In addition to cookies, we may also use similar technologies such as:

  • Local Storage: Data stored in your browser's local storage that persists across sessions and is used to remember preferences and authentication state.
  • Session Storage: Similar to local storage but limited to the duration of your browser session.
  • Pixels / Web Beacons: Tiny, transparent image files embedded in web pages or emails used to track whether a page or email has been viewed.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the operation of the Services. They enable core functionality such as user authentication, session management, security features, and load balancing. Without these cookies, the Services cannot function properly. Because they are strictly necessary, these cookies cannot be disabled.

  • Authentication Tokens: Used to keep you logged in and verify your identity across page loads and sessions.
  • Session Identifiers: Used to maintain your session state while you navigate the application.
  • CSRF Tokens: Used to prevent cross-site request forgery attacks and protect the security of your account.
  • Cookie Consent Preferences: Used to store your choices regarding cookie consent.

2.2 Performance and Analytics Cookies

These cookies collect information about how you use the Services, such as which pages you visit most often, how long you spend on each page, and whether you encounter any errors. This information is aggregated and anonymized, meaning it cannot be used to personally identify you. We use this data to understand user behavior, identify performance issues, and improve the overall quality of the Services.

  • Page View Tracking: Records which pages are visited and the order in which they are accessed.
  • Error Logging: Captures information about errors or issues encountered during your session to help us diagnose and fix problems.
  • Feature Usage Analytics: Tracks which features of the Services are used and how frequently, helping us prioritize development efforts.

2.3 Functionality Cookies

These cookies allow the Services to remember choices you make (such as your preferred language, theme, timezone, or workspace layout) and provide enhanced, personalized features. They may be set by us or by third-party providers whose services we have integrated into our pages.

  • Theme Preferences: Remembers whether you prefer light or dark mode.
  • Workspace Settings: Stores your sidebar state, active workspace, and layout preferences.

2.4 Marketing and Advertising Cookies

We may use these cookies to deliver advertisements that are relevant to your interests. These cookies track your browsing activity across websites and are typically set by third-party advertising networks with our permission. They may be used to build a profile of your interests and show you relevant advertisements on other websites.

Note: As of the effective date of this Policy, Memora does not use third-party advertising cookies on the Services. If this changes in the future, we will update this Policy and obtain your consent where required by law.

3. Cookie Duration

Cookies can be classified by their duration:

  • Session Cookies: These are temporary cookies that are deleted when you close your browser. They are used for purposes such as maintaining your login state during a single browsing session.
  • Persistent Cookies: These cookies remain on your device for a set period of time (as specified in the cookie) or until you manually delete them. They are used for purposes such as remembering your preferences across sessions. Our persistent cookies typically have a maximum lifespan of 12 months.

4. Third-Party Cookies

Some cookies on our Services are placed by third-party service providers that we use to enhance the Services. These third parties may include:

  • Analytics Providers: Such as Google Analytics or Mixpanel, which help us understand how the Services are used.
  • Error Monitoring: Such as JSAgent or Sentry, which helps us detect and resolve software errors.
  • Payment Processors: Such as Stripe, which uses cookies to process payments securely and prevent fraud.

These third parties have their own privacy and cookie policies, and we encourage you to review them. We do not have control over the cookies set by third parties.

5. How to Manage and Control Cookies

You have the right to decide whether to accept or reject cookies (other than strictly necessary cookies). You can manage your cookie preferences in the following ways:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options," "Settings," or "Preferences" menu of your browser. The following links provide instructions for common browsers:

  • Google Chrome: Settings → Privacy and Security → Cookies and other site data
  • Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Apple Safari: Preferences → Privacy → Manage Website Data
  • Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies

5.2 Opt-Out Tools

You can opt out of certain third-party analytics and advertising cookies using the following industry tools:

5.3 Impact of Disabling Cookies

Please be aware that if you choose to block or delete cookies, some features of the Services may not function properly. For example, if you block authentication cookies, you will not be able to log in to your account. If you block functionality cookies, your preferences and settings may not be remembered between sessions.

6. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites indicating that you do not wish to be tracked. There is currently no universally accepted standard for how websites should respond to DNT signals. At this time, the Services do not respond to DNT signals. However, you can control tracking through the cookie management methods described above.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, the cookies we use, or applicable legal requirements. We will notify you of any material changes by posting the updated Policy on this page with a revised "Last Updated" date. We encourage you to review this Policy periodically.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us: